At Amorieg, we prioritize a secure and transparent billing process for every customer. This policy explains how payments, invoices, shipping, returns, and refunds are handled when you shop at https://amorieg.com.
1. Accepted Payment Methods
We accept the following options for your convenience:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, Diners Club
- PayPal
All payments are processed securely during checkout. We follow PCI DSS standards to protect your transactions. By placing an order, you confirm your authorization for the total amount charged.
2. Order Confirmation
Immediately after placing your order, you will receive a confirmation email that includes:
- A summary of your order
- The shipping address provided
- The total amount charged
If any details are incorrect, please contact us at support@amorieg.com before the order ships. Acting quickly helps us make adjustments.
3. Processing & Shipping
We work hard to ship orders promptly:
- Processing time: 1–3 business days (Monday–Friday)
- Delivery time (U.S.): 4–7 business days
- Flat-rate shipping fee: $4.99
Once your order ships, tracking details will be emailed to you. Delivery times may vary due to holidays, carrier delays, or location.
4. Invoicing
After payment, an invoice will be sent to your email. It shows:
- The total amount paid
- The payment method used
- Any applicable taxes or fees
If you need a duplicate invoice or have questions, contact us at support@amorieg.com.
5. Returns & Refunds
We accept returns for unused items in original packaging within 28 days of receipt. Please follow these steps:
- Email your order number to support@amorieg.com.
- Wait for confirmation before sending the item back.
- Ship the item as instructed.
Refund Processing:
- Once your return is received and inspected, we will notify you via email.
- If approved, your refund will be issued to the original payment method.
- Processing may take 5–10 business days, depending on your bank or payment provider.
- In some cases, a partial refund may apply if the item shows signs of use or damage.
If the return is not due to our error, return shipping costs may apply. If the item is defective or incorrect, Amorieg covers the return shipping.
6. Order Cancellations
You can cancel your order if it has not shipped yet. Once the order is shipped, cancellations are no longer possible. Please contact support@amorieg.com as soon as possible to request cancellation.
7. Customer Support
For questions related to billing, payments, or invoices, you can reach us at:
Email: support@amorieg.com
Address: 407 Baker St, Graniteville, SC 29829, United States
Working Hours: 9AM–5PM (Monday–Friday)
Our team is ready to assist you.
8. Policy Updates
These billing terms may change at any time. Updates take effect once published on our site. By continuing to use Amorieg, you agree to the most recent version. We recommend reviewing this page periodically.
9. Consumer Rights
Nothing in these Billing Terms affects your statutory rights as a consumer.