At Amorieg, we take pride in offering a fast, transparent, and secure shipping experience. This policy explains how we handle order processing, delivery, tracking, and support.
1. Order Processing Time
- Orders are processed within 1–3 business days (Monday–Friday).
- Orders placed before 5:00 PM (EST) are usually processed the same day.
- Orders placed after 5:00 PM (EST), or on weekends/holidays, are processed the next business day.
As soon as your order is packed, we prepare it for shipment without delay.
2. Shipping Time & Delivery
- We currently ship to addresses within the United States only.
- Estimated delivery time is 4–7 business days after dispatch.
Please note that delays may occur due to weather, holidays, or carrier-related issues.
3. Shipping Cost
- A flat-rate shipping fee of $4.99 applies to all orders.
- This cost covers packaging, handling, and carrier fees.
- The shipping fee is displayed at checkout before you confirm your order.
4. Tracking Information
Once your order ships, you will receive an email with:
- Carrier name
- Tracking number
- Direct tracking link
If you do not receive tracking details within 3 business days, please contact us at support@amorieg.com.
5. Delivery Issues
Although rare, issues can happen during transit. Please contact our support team if your package is:
- Lost or missing after 10 business days
- Damaged upon arrival
- Delivered with missing items
We will assist you promptly by resending the order or issuing a refund. Refunds are typically processed within 5–10 business days after approval.
6. Shipping Restrictions
- We do not ship internationally at this time.
- We cannot deliver to P.O. boxes or APO/FPO addresses.
7. Address Accuracy
It is your responsibility to provide a correct and complete shipping address during checkout. Incorrect or incomplete addresses may result in failed delivery. Please double-check your details before placing an order.
8. Customer Support
For assistance with tracking, delivery concerns, or general inquiries, you can reach us at:
Email: support@amorieg.com
Address: 407 Baker St, Graniteville, SC 29829, United States
Working Hours: 9AM–5PM (Monday–Friday)
Our team will respond promptly, usually within 24–48 hours.
9. Policy Updates
This shipping policy may be updated at any time. Updates take effect once published on our website. We encourage you to review this page before placing future orders.
10. Consumer Rights
Nothing in this Shipping Policy affects your statutory rights as a consumer.